Information we collect from you
We may collect and process the following information about you:
Information you provide to usYou may provide us with information in several ways, including by filling in forms on our website or by corresponding with us by phone and email. This includes information you provide when you register with us, sign up to receive our newsletters, conduct a site search on our website, enter any competition, promotion or survey or provide feedback on our services. The personal information that you provide may include your name, address, email address, phone number, financial information and other information about you to enable us to provide you with our website trust search and other services.
Information we collect about youWhen you use our website, we automatically collect information about your device, including your IP address, information about your visit (including how you got to our websites) and how you use our services. We may gather statistical information about the operating system and environment on which you use our service from. We may gather information from your if you complete online forms, take part in surveys, write posts, reviews, comments, download or participate in any other interactive areas that appear on our website. We also collect information about your visit to our website or use of our products or services using cookies or similar technologies. We may combine this information with other information you have provided to us or which we have received from other sources.
Information we receive from other sourcesIf you use any of the other websites or services provided by Trusted.website, we may receive information about you or your device in relation to that use, including your IP address, information about your visits how you use the services of Trusted.website. We work closely with third parties (for example, business partners, advertising networks, analytics providers and search information providers) and may receive information about you from them. This could include socio-demographic information and information about your likely interests based on your previous web browsing and purchases. We may combine this information with other information you have provided to us or which we collected about you.
How we use your personal informationWe use your personal information for the following purposes:
Providing our services to you and fulfilling your requests
- Providing you with the information, products and services you request from us or another Trusted.website sites or company (including providing you with product search and advice services).
- Administering promotions or competitions that you enter with us or another Trusted.website site or company.
- Allowing you to participate in our interactive features when you choose to do so.
Marketing and advertising
- Providing you and others with information about goods and services that we, other Trusted.website sites or our company or third parties offer that may interest you or them, which may be based on inferences about your or their likely interests based on your activity on websites operated by us or third parties.
- Customising or enhancing your experience of our services, which may use inferences about your likely interests based on your activity on websites operated by Trusted.website or third parties.
- Delivering relevant advertising to you on websites operated by Trusted.website or third parties or in direct communications from us, which may use inferences about your likely interests based on your activity on websites operated by Trusted.website or third parties.
- Measuring and understanding the effectiveness of advertising we serve to you and others.
Service improvement and account management
- Ensuring that our content is presented in the most effective manner for you and your device.
- Administering our website and for internal business administration (for example, troubleshooting, data analysis, testing, research, statistical and survey purposes).
- Protecting our interests and those of third parties and as part of our efforts to keep our services safe and secure.
- Managing your preferences (for example, your subscription to any newsletter) or any account with us.
Sharing your personal informationWe share IT infrastructure with other Trusted.website sites and companies , and so we may share your personal information with those to help store your data efficiently and securely. Other Trusted.website sites and companies may access your personal information to help provide you with services that you request from those companies and to provide you with relevant recommendations of other services and products. These recommendations may use inferences about your interests based on your activity on our website and on other websites and apps operated by other Trusted.sites sites and companies We may also share your personal information with third parties in the following circumstances:
Our service providers: to help us run our business and perform services you requestWe may provide your personal information to our business partners, suppliers and subcontractors who provide services to us or where necessary to perform any service that you have requested.
Advertisers and advertising networks: to serve relevant adverts to you and othersWe may provide your personal information to our partner advertisers and advertising networks that require that information to select and serve relevant adverts to you and others.
Analytics and search engine providers: to help us improve our servicesWe may provide information about your visit to analytics and search engine providers to help us improve and optimise our services. We generally only share this information in a form that does not directly identify you.
If we sell or buy any business or assetsIf we sell or buy any business or assets, we may disclose your personal information to the prospective seller or buyer of that business or those assets, along with its professional advisers. If Trusted.website (or substantially all of its assets) is acquired, personal information held by it about its users will be one of the transferred assets.
To comply with a legal obligationWe may disclose your personal information if required to do so by law or in response to a request from law enforcement or another regulatory authority. We may disclose your personal information to enforce our agreements with you or to protect the rights, property or safety of Trusted.website, its users or others. This includes sharing personal information with other organisations for fraud prevention purposes.
Storing your personal informationWe may transfer, store or process your personal information outside of the European Economic Area ("EEA"). The laws in some countries may not provide as much legal protection for your personal information as in the EEA. By submitting your personal information, you agree to this transfer, storing or processing. Where we use service providers outside the EEA, we rely on approved data transfer mechanisms (for example, the EU Standard Contractual Clauses and the EU-US Privacy Shield) to ensure that your personal information is adequately safeguarded in the recipient country. Unfortunately, transmission of information over the internet is not completely secure. We will do our best to protect your personal information, but we cannot guarantee its security and any transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorised access. We keep your personal information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions with us. You can delete the information that Trsuted.website holds about you by contacting us using the details below.
The information for which Trusted.website is the data controllerTrusted.website shall be data controller of the master data you enter in connection with your creation of a profile or registration for newsletters, i.e. your name, your password and your email address, as well as registration of your IP address.
The information for which you are the data controllerYou shall be data controller of the content you choose to disclose on the Website and for the data disclosed on your profile on Social Networks, which is the consequence of the connection of your profile on the Website with your profile on the Social Network.
Links to websitesThe Website contains links to other websites. Note that by clicking such links you will be transferred to other websites for which Trusted.website is not the data controller. We thus recommend that you always read the personal data policy of these websites, as their procedure for collecting and processing personal data may be different from ours.
Data processorTrusted.website is the data processor with regards to the personal data for which Trusted.website is the data controller. Trusted.website also retains the right to use an external data processor By accepting this personal data policy, you accept that Trusted.website also allows the data for which you are the data controller be processed by itself or by an external data processor. The chosen data processor shall solely act according to instructions from Trusted.website. By accepting this policy and terms, you authorize Trusted.website to give such instructions to any data processor necessary for the processing of data in accordance with this personal data policy and for the purpose of use of the Website. On your request - and against remuneration of the data processor's current hourly rates at any time for such work - the data processor shall supply you with sufficient information to demonstrate that any technical and organizational safety measures have been made with your data. Trusted.website may now or in the future process and/or store personal data in any country in the World. If you access or use the Website, you consent to the transfer, storage and processing of your personal data in any Worldwide location.
Dealing with ChildrenWe do not and will not knowingly process information from any unsupervised child under the age of 18. If you are under the age of 18, you are not permitted to interact with or provide any data via this website or via any of our tools unless you have the consent of, and are supervised by, a parent or guardian
Your rightsYou have the right to ask us not to process your personal information for marketing purposes. You can do this at any time by emailing us at [email protected] or by clicking on the "unsubscribe" link in any marketing email we send you. Data protection law gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information. To access, update and delete the personal information we hold about you, please email [email protected] We will handle your request in accordance with the law. This means there may be legal reasons why we cannot fulfil all requests.
Last updated: 1st May 2019